Privacy Policy

 Thank you for visiting www.junoandstar.com (“Website” or “Site”). As used in this Privacy Policy, the terms “Our”, ”We” and “Us” refer to Juno and Star.

This Privacy Policy sets out how Juno and Star uses and protects any information that you give Us when you use this Website.

Our Privacy Policy complies with the requirements of the Information Technology Act, 2000 read with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and captures the specific requirements in relation to collection and use of sensitive personal information. 

We are committed to ensure that your privacy is always protected. Should We ask you to provide certain information by which you can be identified when using this Website, then you can be assured that it will only be used in accordance with this Privacy Policy. 

We value the trust you place in Us. That's why We insist upon the highest standards for secure transactions and customer information privacy. Please read this Privacy Policy to learn about Our information gathering and dissemination practices.

You must keep the following in mind while using the Website:

  1. Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this Privacy Policy periodically.
  1. By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access the Website.
  1. By mere use of the Website, you expressly consent to Our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is by reference incorporated into and subject to the Terms of Use.

INFORMATION WE COLLECT

  • PERSONAL INFORMATION

We use your information to assist Us in handling orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update Our records and generally maintain your accounts with Us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve Our platform, prevent or detect fraud or abuses of Our Website and enable third parties to carry out technical, logistical or other functions on Our behalf.

The personal information that We collect on Our Website comes under two general categories:

  • Personally Identifiable Information 

This refers to information that lets Us know who you are or things specifically about you. 

  • Visitors

You can browse Our Website without sharing any personally identifiable information. If you want to register with Us to place an order, you may voluntarily provide your personally identifiable information (name, address, email address or telephone number) to be shared with Juno and Star and Our shipping partners for the purpose of assisting you with registration and order placement. We might also maintain a record of your contact information to help Us provide better services in case you contact Us again.

  • Ordering

When you place an order on Our Website, personally identifiable information (such as name, contact info, order info, credit card and other transaction info) will be collected for the purpose of processing and delivering your order. We may also provide certain necessary order details to Our shipping partners to complete the delivery of the order. 

  • Credit CardStorage

The Credit Card Information collected for online shopping is used only to process payments for the orders and, is not retained on Our Website. The information is securely transmitted to the payment service providers, and We store only the reference number and amount paid information provided by the payment service providers. 

  • Surveys and Promotions

You may voluntarily provide personally identifiable information to participate in occasional surveys, user polls or to answer questionnaires. This information is used by Us to better Our products and services. We may also use this information to provide you marketing and promotional material. If you do not wish to receive any such material, you can adjust the setting for the same through a link provided in the email communication or send Us an email at hello@junoandstar.com. 

  • Controlling your Personally Identifiable Information

We try Our best to ensure that the personally identifiable information We collect on Our Site is current, accurate and complete. You may choose to restrict the collection or use of your personally identifiable information in the following ways: 

  • Whenever you are asked to fill in a form on the Website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • If you have previously agreed to Us using your personally identifiable information for direct marketing purposes, you may change your mind at any time by writing to or emailing Us at hello@junoandstar.com.
  • We will not sell, distribute or otherwise share your personally identifiable information with third parties unless We have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which We think you may find interesting with your prior consent. If you believe that any information We are holding on you is incorrect or incomplete, please write to Us or email Us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Aggregate Information 

This refers to information that does not distinguish you as a particular individual. This information includes your browser and operating system type, your IP address, URL of the Website that directed you to Our Site and any search terms you enter on Our Site (“Aggregate Information”). Such information is aggregated by Our web server to monitor the activities on the Site and evaluate its performance. This helps Us improve the features and functions on the Website to provide you a satisfactory user experience. We might compile, publish, store, collect, promote, disclose or use any Aggregate Information. We generally do not correlate any personally identifiable information with Aggregate Information. In case We do this, it will be protected as per the terms mentioned for personally identifiable information in this Privacy Policy.  

  • COOKIES

Cookies are alphanumeric identifiers that We transfer to your computer's hard drive through your web browser to enable Our systems to recognise your browser and to provide features such as recommended for You, personalised advertisements and storage of items in your ‘Shopping Cart’ between visits.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps Us analyse data about webpage traffic and improve Our Website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help Us provide you with a better Website by enabling Us to monitor which pages you find useful and which you do not. They also help online retailers to keep track of a user’s electronic shopping cart before completing a purchase. A cookie in no way gives Us access to your computer or any information about you, other than the data you choose to share with us. We have to use cookie-based authentication to identify you as a registered distributor or send cookies to your computer to support personalized features on Our Website like your country and language codes as well as shopping and browsing functions. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Website. 

HOW WE USE THE INFORMATION WE COLLECT

  • SECURITY AND SHARING OF INFORMATION

 We have in place appropriate technical and security measures to prevent unauthorised or unlawful access to or accidental loss of or destruction or damage to your information. When We collect data through the Site, We collect your personal details on a secure server. We use firewalls on Our servers. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with Us. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. You are responsible for protecting against unauthorised access to your password and to your computer.In case you suspect that your password has been compromised, contact the Website as soon as possible. Since your Login ID and account password are specific to you, you take full responsibility for any and all activity conducted on Our Website with your ID and password.

You are required to submit your information at the time of making an online purchase on the Website. We use an online payment gateway that is operated by a third party and the information that you share with Us is transferred and shared with such third party payment gateway operator. The said operator may also have access to your online purchase history/ details that you make from the Website. We will be sharing limited information relating to you with the seller of the products on the Website and with the logistics service provider in order for them to be able to have the products delivered to you, pursuant to your order placed on the Website. You agree and specially authorize the sharing of your information in accordance with the aforesaid provisions of this Privacy Policy.

Extremely sensitive information like your credit-card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. You are advised, however, that internet technology is not 100% safe and you should exercise discretion on using the same.              

  • THIRD PARTY LINKS

The Website provides third-party advertisements and links to other websites (“Linked Site”). Juno and Star does not provide any personal information to these third-party websites or advertisers.

The Linked Sites on the Website are operated by third parties and are not controlled by, or affiliated to, or associated with Us, unless expressly specified on the Website. We are not responsible for any form of transmission, whatsoever, received by you from any Linked Site. Accordingly, We do not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor do We control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by Us of such Linked Site, the website's provider, or the information on the website. The information provided by you to such third party websites will be governed in accordance with the privacy policies of such Linked Sites and it is recommended that You review the Privacy Policy on such Linked Sites prior to using them. 

These third-party websites and advertisers may use technology to send the advertisements that appear on the Website directly to your browser. In such cases, the third party websites or advertisers automatically receive your IP address. They may also use cookies, JavaScript, web beacons and other technologies to measure the effectiveness of their advertisements and to personalize advertising content. We do not have access to or control over cookies or other features that such third party websites and advertisers may use, and the information practices of these third-party websites and advertisers are not covered by this Policy. Please contact them directly for more information about their privacy practices. 

  • ADVERTISEMENTS

We use third-party advertising companies to serve ads when you visit the Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

  • YOUR CONSENT

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy.

If We decide to change Our Privacy Policy, We will post those changes on this page so that you are always aware of what information We collect, how We use it, and under what circumstances We share it.

  • GENERAL PROVISIONS

By accessing the Website, you have agreed to the terms set out in this Privacy Policy. This Privacy Policy should be at all times read along with the Terms of Use of the Website.

Unless stated otherwise, the Privacy Policy applies to all information that We have about you and your account. 

By using this Website and the products, content and services provided on the Website, you agree and acknowledge that your personal information collected through the Website may be transferred across national boundaries and stored and processed in the country around the world. You also acknowledge that in certain countries or with respect to certain activities, the collection, transfer, storage, and processing of your information may be undertaken by trusted third party vendors or agents of Juno and Star such as credit card processors, web hosting providers, communication services, and web analytic providers, to help facilitate Us in providing certain functions. Such third party vendors will have similar policies to ensure that your personal information is not misused.

We will not reduce your rights under this Privacy Policy without your explicit consent. We may make changes to this Privacy Policy, from time to time at Our sole discretion or on account of changes in law.

If you choose to visit the Website, your visit and any dispute over privacy is subject to this Privacy Policy and the Website's Terms of Use. In addition to the foregoing, any disputes arising under this Privacy Policy shall be governed by the laws of India.  

  • NOTICES AND REVISISONS

If you have any concern about privacy at junoandstar.com, please contact usat hello@junoandstar.comwith a thorough description and We will try to resolve the issue for you.

Our business changes constantly and Our Privacy Policy and the Terms of Use also change on a regular basis. We may e-mail periodic reminders of Our notices and conditions, unless you have instructed Us not to, but you should check Our Website frequently to see recent changes.

Unless stated otherwise, Our current Privacy Policy applies to all information that We have about you and your account. We stand behind the promises We make, and will never materially change Our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers. 

  • CHILDREN’S PRIVACY PROTECTION

Our Website neither targets nor is intended for children below the age of 18. Personally identifiable information will not be collected from children on purpose and if We discover such data on Our site, the same will be deleted. 

  • GRIEVANCE OFFICER

In accordance with Information Technology Act, 2000 and rules made thereunder, any grievances you have by way of use of the website can be addressed by way of email to hello@junoandstar.com. After consideration of the same we shall provide a response within a period of 7 days from the date of such complaint/ grievance.